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SUPPORT and MAINTENANCE AGREEMENT

We at ASKK know that software is only as good as the training and support that accompany it. To take full advantage of the TEDS software package, users should not only be proficient in its administration, they must also be comfortable with the environment in which it operates. ASKK Technologies responds to these requirements by providing your staff with an industry leading software training, maintenance, and support arrangement. Free updates, on-line communications, on-board help, telephone support, operational documentation, and step-by-step procedural manuals all act as complements to the TEDS software system. The result is a highly effective and comprehensible package dedicated to providing your company with the tools neccesary for maintaining the highest level of productivity.

AGREEMENT FEATURES

Telephone Support
  • Monday to Friday 9:00 a.m.to 5:00 p.m. (Eastern Standard Time).
  • Questions are typically answered on the spot.
  • Personal contact.
On-line Communications
  • Correct problems.
  • Make system changes.
  • Free updates for latest software versions.

 

 

State of the Art Features
  • Electronic Data Interchange (EDI).
  • Automatic faxing through TEDS.
  • Wide Area Networks (WAN).
  • Remote customer tracing.

The dynamic nature of the TEDS Support and Maintenance Agreement solidifies the on-going relationship between ourselves and our customers. After all, your business is transportation, not software. By allowing us to maintain your software, your business can concentrate on doing what it does best: moving loads. We are constantly committed to providing improvements in our product based on advances in technology, changes in the transportation industry, and of course, the requirements of our clients.


2001 ASKK Technologies Inc.
10 McEwan Drive, Suite 4
Bolton, Ontario, Canada
L7E 1H1
(905) 857-7776
(905) 857-7710 Fax

sales@askk.com

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